Welcome to PLG Supplies (https://plgsupplies.co.uk/). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK-GDPR).

1. Who We Are

PLG Supplies
Website: https://plgsupplies.co.uk/
Email: plgsupplies0@gmail.com
We are a UK-based supplier of professional-grade tools and related products.

2. What Information We Collect

We may collect and process the following personal data:

  • Identity Data: Full name, username, or similar identifier
  • Contact Data: Email address, phone number, billing and shipping address
  • Transaction Data: Purchase details, payment methods (note: payment data is processed by third-party payment providers and not stored by us)
  • Technical Data: IP address, browser type, operating system, and other technology on devices used to access our site
  • Usage Data: Information about how you use our website and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us

3. How We Collect Your Data

We use various methods to collect data from and about you including:

  • Direct Interactions: When you fill out forms on our website, subscribe to newsletters, or place an order
  • Automated Technologies: Cookies and other tracking technologies that collect data automatically
  • Third Parties: Such as analytics providers (e.g., Google Analytics) or payment processors

4. How We Use Your Data

We use your personal information to:

  • Process orders and deliver products
  • Respond to inquiries or customer service requests
  • Improve our website and services
  • Send promotional emails if you have opted in
  • Ensure site security and prevent fraud

We will not sell or rent your personal data to third parties.

5. Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contract: When we need to perform a contract with you (e.g., order fulfillment)
  • Consent: Where you’ve given us permission (e.g., marketing emails)
  • Legal Obligation: For compliance with applicable legal obligations
  • Legitimate Interests: For improving our service, fraud prevention, and business growth

6. Data Sharing

We may share your data with trusted third-party service providers including:

  • Payment processors (e.g., Stripe, PayPal)
  • Delivery partners (e.g., Royal Mail, courier services)
  • IT and website hosting providers
  • Analytics and marketing platforms (if consented)

These third parties are required to keep your data secure and use it only for specified purposes.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

8. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent (where applicable)

To exercise these rights, contact us at plgsupplies0@gmail.com.

9. Cookies

Our website uses cookies to enhance user experience. You can choose to accept or reject cookies through your browser settings. For more information, see our [Cookie Policy].

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

11. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

12. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us immediately.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact us at:

📧 Email: plgsupplies0@gmail.com
🌐 Website: https://plgsupplies.co.uk/